What is Nespresso Machine Assistance? Nespresso Machine Assistance offers step by step instructions and easy guides to help you make the most of your Nespresso machine and Aeroccino milk frother. Simply choose your model listed below and find everything you need to know about your machine. Visit - https://www.nespresso.com/my/en/machine-assistance/ Select Your Nespresso Coffee Machine Select your coffee machine from the list it will look like as shown in below image: How to Troubleshoot After selecting your coffee machine, you will land on similar page as shown in below image, switch through the tabs Instructions, Guides & Videos - watch videos and guide to maintain your machine Troubleshooting - troubleshoot for common issues Overview - find out more about your machine How it Works? Nespresso will pick-up your machine at your preferred address Nespresso will provide you with a loan machineLoan machines exclude milk frothers or milk devices while yours is being assessed, so you